DiagBox 7.57 help please

[NewLoyd]

Hello 2 all comunity,in the past have one lexia wich works fine when buyed,for 5-6 times it works without faults and rean vin auto mode.
Then start to ask to input VIN manualy,the at end stop recocnize ecu,this full chip.
I put for garbage,then buy other,this new one with version 7.57,lower 7.02,or high version,doesnt detect ecu.
i let photos attached for check,im using win xp pro sp3 2002 version 32 bit.
never conected to internet,and folow all steps carefuly to install,saving allways file awroot.
Already uninstaled ad instaled all,and allways the same.
The OBD port on car its working ok,because i test to read pin with F108+ tool from obd star,and with elm 327 is working.
I have 3 logs,from operation.
Tool doesnt reconize VIN,or manual mode,doesnt detect model,need to choose model and then imput vin,but no comunication.
Thanks for who help

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2 more PDF log files.

[majekpl]

You can try to flash the interface. I had same problem, i flashed the interface and it works fine.
https://www.youtube.com/watch?v=Kd3kG3YkML0

[NewLoyd]

shall i install 4.3.5 or 4.3.4?

DiagBox VCI Firmware from 2.0.1 to 4.3.7

File Name: APPLI-Firmware-201-437.zip

File Size: 1.2 MB

Hyperlink: https://mega.nz/#!45sWHaQY!vksdM4F-BpTHm...imskJRDlBg