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Autocom and Delphi errors and answers
07-25-2018, 03:51 AM (This post was last modified: 07-26-2018 06:36 AM by Mister_ACE.)
Post: #1
Autocom and Delphi errors and answers
If after installation the problem occurs, the VCI is not recognized or only partially...check

1. PC cable not properly connected to the tester.
2. Power cable is not connected to tester
3. Incorrect Com Port selected
1. lookup whether the inserted VCI VCI has been recognized under a Comport - yes - com port select, if not please reinstall drivers. (Control Panel)
2. OBD connector from VCi not connected to the vehicle, no power supply 12V for VCI.
3. Wrong ID at the beginning of the installation: for example. for CDP rather than A-710-479 was a CDP-710-142 for CDP + then input comes the mistake is not recognized.
4. Incorrect serial number for the VCI. Change the VCI serial and HW Key in the installations.xlm make new activation and VCI run fine.
5. USB cable is defective, broken, or cross-section of cable too small, take thicker USB cable.
6. Firmware broken: re-record with Flash loader demonstrator.

7. VCI has polluted or cold solder joints, take the VCI apart and solder / clean.
Message "Communication Error vehicle is not responding"
USB jack soldered incorrectly. 12V not okay. If the VCI has 2 boards then they are not put together correctly..check.
Message: "Unknown Serial Number Please check whether the installed version for their VCI-type is valid"
Incorrect Main.exe copied / installed, patch "Main.exe" copy back into the installation directory
Important for Windows 64-bit versions:
If you have a 64 bit Windows system on the computer then you have after
installing the Delphi folder or Autocom in the following directory
copying: C: / Program Files (x86) then the program will run without any
problems. If this is not done has to when every time you start over
again the first configuration screen.
If the Delphi / Autocom folder in the directory C: / Program Files (x86)
has been moved then just a new shortcut on the desktop to create and

After installing the error comes:

"Installation of product ducuments failed! The installation will quit"
"dotnetfx 4.0" installed ... With this version definitely takes the above-mentioned error during installation.
"dotnetfx3.5" install and the installation is running.

Error message:
Operation Failed Please check thats installed version is valid for you type of VCI

If already is a version of Autocom /Delphi on the computer, we have to first completely erase otherwise the installation is not working properly....and the activation does not work.
Proceed according to the following instructions:
Delete the following folder:System Windows XP
C:\Documents and Settings\All Users\Application Data\Autocom
C:\Documents and Settings\All Users\Application Data\DelphiC:\Documents and Settings\**USER**\Application Data\Autocom
C:\Documents and Settings\**USER**\Application Data\Delphi
C:\Documents and Settings\**USER**\Application Data\Microsoft\SystemCertificates\My
C:\Documents and Settings\Default User\Application Data\Microsoft\SystemCertificates\My
C:\Documents and Settings\LocalService\Application Data\Microsoft\SystemCertificates\My
C:\Documents and Settings\NetworkService\Application Data\Microsoft\SystemCertificates\My

WINDOWS 7 & 8:
Attention the folder is hidden
Run CCleaner and clean the registry
Restart your computer

Install new version

VCIs Autocom and CDPs DS150
No Work on BMW or Trucks replace the two diode... number: D701 + D703 put in place : sillicium universale diode 1N4148 to work on BMW...see Picture.

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07-26-2018, 06:40 AM (This post was last modified: 07-26-2018 06:53 AM by Mister_ACE.)
Post: #2
RE: Autocom and Delphi errors and answers
Old CDP, CDP gold and Delphi DS150 SERIAL Changer for VCI serial number with 5 digits to change the serial, not for 6 digit serial like 100251 ect.

1. If the problem occurs, VCI is not responding....make USB jack soldered incorrectly. 12V not okay. If the VCI has 2 boards then they are not put together correctly..check.
Resolder selected locations red market and clean.... Picture 2 and 3
2. If the problem occurs, VCI is no LED on Power....checkWhen you switch the VCI on and no function no LED check the Fuse and Diode green market.... Picture 1

Time an addendum because again and again questions arise because of the Firmware in different versions.

Example Firmware Version 1430.

When using the VCI..CDP CDP+ Delphi DS150 Delphi DS150E with Autocom 2014.3 Delphi 2014.3 and WOW 5.00.8R2 on the same PC and same VCI.Install the Version you need… copied the firmware folder of WOW 5008R2 in the firmware folder Autocom 2014.3 and firmware folder Delphi 2014.3
Now all versions have the firmware 1430. WOW 5.00.8R2 started and made the firmware update you VCI with WOW, now run the versions: Autocom
2014.3, 2014.3 and Delphi WOW 5.00.8 with the same VCI and the same firmware 1430.

Attention: Firmware update only with WOW not with Autocom or Delphi. WOW has more file to copy to the VCI

Firmware WOW is in the following folder if on C: installed

C:\ Program Files\wow\ac_diagnosis_module\firmware\

Firmware Autocom

C:\ Program Files\ Autocom\ Cars CDP+\firmware\

Firmware Delphi

C:\ Program Files\ Delphi Diagnostics\ DS150E (New VCI) \firmware\

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